Microsoft Outlook 2002 (XP) - Core

Overview

Learn to send, receive and manage email, tasks and appointments in Microsoft Outlook 2002 (XP).

Target Audience

This course is aimed at users who have little or no experience using Microsoft Outlook 2002 (XP), users who have used other email applications (like Lotus Notes) and wish to convert to Outlook or users who have used previous versions of Outlook and wish to brush up on the differences in this version.

Prerequisites

It is essential that course participants have successfully completed a Windows Introductory course, or have gained a similar level of knowledge within the work environment. Specifically participants need to be fully conversant in:

  • Basic Keyboarding (Shift, Caps Lock, Ctrl etc).
  • Basic Windows Operating System Navigation.
  • Mouse Skills.

Objectives

Upon completion users will be able to:

  • Send and receive mail.
  • Organise their diary and arrange meetings across the network.
  • Manage a ‘to do list’ using tasks and delegate responsibility for tasks.
  • Keep a record of work completed using journal.
  • Add and manage contacts.
  • Use the notes facility.

Duration

1 day.

Course Content

The Outlook Environment

  • Outlook Today
  • Outlook Screen and Toolbars
  • Working with Views
  • Using the Outlook Bar
  • Arranging Messages

Inbox

  • Sending and Receiving Messages
  • Using Forward, Reply and Reply to All
  • Deleting and Printing Messages
  • Setting Mail Options
  • Out of Office Assistant and Rules Wizard
  • Signatures
  • Attachments
  • Working with Hyperlinks
  • Working with Sent Items

Managing Items

  • Using Categories and Finding Items
  • Creating Folders
  • Organiser and Archiving
  • Personal Folders

Calendar

  • Adding and Editing Personal Appointments
  • Scheduling Meetings with other Users
  • Cancelling and Rescheduling Appointments
  • Setting Recurring Appointments
  • Viewing Group Schedules
  • Using Colours

Contacts

  • Creating New Contacts
  • Personal Distribution Lists
  • Managing Contacts

Other Folders

  • Tasks
  • Contacts
  • Journal
  • Notes
  • Using Flags

Permissions

  • Open another User’s Folder
  • Grant Access Permissions
  • Adding other Users’ to your Folders

Back



 
 
 

Download

Download this profile here.
 

What's Next?

Learn to utilise the advanced features of Outlook
Microsoft Outlook 2002 (XP) Expert