Business Writing for Results

Overview

The documents you produce are an important part of the public face your organisation shows. This public face will suffer if your documents are, in any way, carelessly written, pompous, bureaucratic and difficult to understand.

When you write a fax or e-mail, or compose a letter, you are not only communicating information to another person – you are presenting yourself, in writing. People judge you not only for the accuracy and completeness of your written communications, but also for the 'way it is put across'.

The course is designed to help participants develop a fluent style of writing, to help overcome common difficulties with business writing, and to inspire confidence in producing professional documents.

Duration

1 day.

Pre-Course Work

Please bring examples of business writing with you to this workshop (providing there are no confidentiality issues involved).

Objectives

Upon completion users will:

  • Be able to start confidently and finish with impact.
  • Have identified the effectiveness of using powerful words and phrases.
  • Have explored formats and strategies for planning and organising business correspondence.
  • Be able to use appropriate email etiquette.
  • Be familiar with common myths surrounding the use of English.
  • Be able to compose a range of documents with fluency and style.
  • Have produced a Personal Business Writing for Results Action Plan for implementation back at the workplace.

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