Clients — IT Services Consultancy
Atos Origin
Project Co-ordination & Administration
A Project Administrator was provided for this client as a full time resource who managed the hardware upgrade for one of their clients, a leading supplier of quality food to the catering industry in the UK and France. Their role included the establishment of all software used and scheduling of upgrades in-line with business constraints which required a personal call to every user within the organisation.
Basilica
Adeo CRM
We provided an end to end solution for this client who were implementing a CRM tool within their business. This project involved change management, identifying new business processes and ensuring best practice methods were adopted throughout the business. It was a challenge, not only did the training consultant have to teach the new software, but had to ensure the cultural changes were embraced and applied by all staff. View Case Study.
Capgemini
Microsoft Office 2003 Migration
Tailored upgrade training sessions and floorwalking support offered to all staff, along with the creation of customised training manuals and Quick Reference Guides. A Training Manager was assigned to work with the Project Manager. View Case Study.
